May 2015

Testimonial by Mr Alan Avent. Cornwall

April 2015

Just a short note of thanks for the good service we received from yourselves. Being quite new to caravanning, we were grateful for the guidance you provided in our purchase.

My wife and I took delivery of our new Coachman VIP 520/4 earlier today and we would just like to say a big thank you to all who were involved.
About two weeks ago we looked around your new vans, settled on the one we wanted and approached the sales office where we were greeted by the receptionist who made us feel very welcome, she arranged for a salesman to see us and got us a cup of coffee whilst we were waiting. James arrived and took us into an office where we negotiated and agreed a deal that we were very happy with. James was a pleasure to deal with and his added humour made us feel very comfortable.
When we arrived on collection day we were greeted by a pleasnt young man whose name we didn't get, he went off to find out if the van was ready whilst the receptionist (a different one today) made sure we were okay.
Shortly after, we were on our way down to see Andrew who showed us all around the van and with the greatest of patience put right all the little niggles we found.
The whole experience was first class and we can't thank you enough for making it so easy. All of the staff there are great so credit to everyone. We will have no hesitation in recommending Highbridge Caravans to anyone we know is looking to buy.

March 2015

As first time buyers, we recently purchased a used motorhome Highbridge Caravan Centre. We were investing a lot of hard earned cash and I just want everyone to know that the experience from start to finish has been amazing. The staff in the office when you are waiting on a cold rainy day to the team in the shop are all helpful and friendly - making you feel like individual customers and that whatever you are spending with them - you are important to them. In particular, the salesman - Lee - if he did not know an answer himself he always made sure there was someone on hand to get us the information. He always called back promptly and was very conscientious when showing us around the And we struck lucky - we are thrilled with our purchase. Finally, on the day of pick up - we spent a very useful hour with Phil who explained everything there was to know about the motorhome we had purchased - we were novices and didn't know anything, but Phil was happy to go into all the detail we needed and gave us the confidence to take to the road with our new purchase. A huge thank you to everyone at Highbridge Caravan Centre - especially Lee and Phil.

July 2014

I recently bought a second hand caravan from you, as a lapst caravaner for some years I was very pleased with the handover and help given to me by Andrew, he was most helpfull and informative, and very nice to us, he gave great customer satisfaction, the sort which makes people come back again and again many thanks to you all at Highbridge.
Amazing staff team. We traded in our caravan and our awning. The service was above and beyond when we picked up our new caravan. Andy who showed us around our new caravan and sorted out some small problems was so patient and knowledgeable. James who dealt with the sale was so helpful and frendly. We got a great deal and are really happy with our caravan. It was a pleasure to do business with you, we will recommend you to everyone. We hope you find happy customers for our well loved trade in. Thankyou

April 2014

We purchased our Rapido motorhome in late 2012, found all our dealings with your company & staff have been excellent. Despite having a few problems over the year any problem we had was resolved without any fuss. Only improvement I can suggest would be to have an area for an overnight stop for use when dropping off or collecting a motorhome, especially if like us we are having to drive a long way. Especially after purchasing a motorhome there are so many things to check it would be nice to be able to make sure everything is working before driving off. We would especially like to thank Liz from the after sales & Colin from the sales for their assistance & Highbridge will be our first choice when we consider changing our van in the next few years.

March 2014

Highbridge Caravans always give the very best service. No matter what issue there is, from buying to trading in a caravan, from a simple annual service to warranty work, big job or small job, they will treat you with care and attention. The sheer size of their stock is unbelievable, acres of it! The fact that it's a family-run business shines through, every member of staff simply wants to help. They don't need to be pushy or use hard sell because they don't need to. Everything they do just speaks for itself.

February 2014

We would like to thank everyone concerned for the service we received yesterday
Your company always seems to go that extra mile, letting us stay overnight near to your workshops with electric hook up supplied. This was offered due to us living 140 miles away. We didn't have to ask for this, your very thoughtful after sales colleague Steve Whiting offered us this.
Giving us a car to use whilst we waited for our motorhome repairs to be completed, again we didn't request one, it was offered to us by the very helpful & personable Christopher in your after sales department.
Giving us a very good after sales warranty when we bought our motorhome from you - please thank the guys in your workshops for doing a fabulous job.
All in all, we wouldn't hesitate to recommend you to anyone, so pleased are we with every stage of our purchase.

September 2013

Having bought a used motorhome in August, I got it home and noticed a couple of jobs that needed doing on it. I phoned Highbridge and explained the situation and they couldn't have been more helpful, even arranging to pick up the motorhome from my house nearly 100 miles away. What brilliant aftersales service I got, and I would recommend them to anybody looking for a caravan or motorhome.